As agents going out to meet and advise landlords, we are often asked what the advantages are in using an ARLA registered agent – especially since many agents are not. With ongoing changes in compliance and regulation, including the forthcoming Renters Rights Bill, it has never been more important to understand why this matters.
ARLA Propertymark registered agent offers several advantages for landlords and tenants alike. Here’s why you should consider using one:
1. Professional Standards
ARLA (Association of Residential Letting Agents) Propertymark agents must adhere to a strict code of professional conduct, ensuring they maintain high standards of practice. This includes:
Transparent fees
Accurate property marketing
Honest communication
Proper handling of deposits and client money
2. Client Money Protection (CMP)
ARLA agents are required to safeguard client money in a Client Money Protection scheme. This protects landlords and tenants if the agent goes out of business or misappropriates funds.
3. Qualified and Trained Staff
ARLA members must undergo regular training and qualifications to stay updated on:
Changing property laws
Tenancy agreements
Health and safety
Eviction procedures
This ensures compliance and reduces legal risk for landlords.
4. Redress Scheme Membership
All ARLA registered agents must be members of a government-approved redress scheme (like The Property Ombudsman). This means tenants and landlords have a clear route to complain and seek resolution if things go wrong.
5. Regulated and Accountable
ARLA agents are subject to independent disciplinary procedures and audits, helping ensure that unethical or poor conduct is addressed swiftly and fairly.
6. Peace of Mind
Whether you're a landlord or a tenant, using an ARLA agent gives you confidence and legal protection. You're working with someone committed to best practice, accountability, and professional service.
In Summary
An ARLA-registered letting agent offers better protection, professional service, and legal assurance than non-registered agents. It is a sign of trustworthiness in an often unregulated industry. If we can be of assistance with any aspect of letting your property, please contact your local Stags office for no-obligation advice.
Andrew Luxton, Senior Partner at Stags, comments: 
